Privacy policy The Regulations define the rules for placing orders and selling products in the online store and stationary stores of Better Shoes The basic condition for the execution of the order is the correct passage through the goods order procedure, completed by sending the completed order form electronically to the store's orders department. Each order sent to the Better Shoes online store is confirmed by e-mail. At the express request of the customer, the order can be confirmed by phone. The order will not be accepted for execution if the order form is filled in with incomplete or incorrect data. Orders can be placed every day, regardless of the time. The customer has the right to choose the method of delivery and payment, in accordance with the options available in the order form. The order processing time is from 1 to 14 business days (usually it takes up to 4 business days). In the event of unavailability of the goods, the Ordering Party is informed about this fact and the related extension of the order completion time. If the Ordering Party does not consent to the extension of the order fulfillment time, he may completely cancel the order or only resign from the item that extends the order fulfillment time. A sales document (VAT invoice or receipt) will be issued for each order. The administration of the store will make every effort to ensure that the footwear offer presented on the website is up-to-date, and the presented goods are available for sale. The ordered goods are delivered to the address indicated on the order form or by phone. Orders not confirmed by a transfer by the buyer within 5 working days will not be processed. Additional costs for an order with a delivery address outside the Netherlands are borne by the buyer

Returns and Complaints Returned goods should be sent back at your own expense. Goods purchased in a stationary store are not returnable. Damaged and used goods are not subject to return. Returned goods must be complete (they cannot be devoid of tags, tags). Products must be returned in their original, intact packaging. Returned goods should be sent back within 14 days of purchase at the latest. If the purchased goods have manufacturing defects or were damaged during shipment, please deliver them to the store along with the invoice / receipt and a description of the reasons for the complaint. The store will consider the complaint as soon as possible, but not longer than 14 days from the date of receipt of the advertised goods. Products sold in the store are covered by the manufacturer's warranty. The warranty does not cover any kind of accidental or intentional mechanical damage (tears, cuts, abrasions caused by use), as well as damage caused by careless and improper use. The buyer is obliged to properly maintain the work shoes. The basis for accepting the complaint is the proof of purchase of the goods. The purchased goods are covered by the manufacturer's warranty and it is he who decides whether the warranty is valid and the period for which it is granted.

Returns and claims Returned goods must be returned at your expense. Goods and medicine rybelsus purchased in a stationary store are not subject to return.